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Info331InfoAsked on February 4, 2021 at 5:38 PM
Hi there,
I just started using JotForm this week. It's great so far, but when I've received email notifications for submissions, they've become clumped together as one email thread, instead of multiple emails listed in my inbox. Does that make sense? Is there a way to receive them as multiple emails instead of one long thread of responses?
For context, I have a Google Workspace Gmail account - I'm not sure if that makes an impact at all.
Thanks!
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Yau_CReplied on February 4, 2021 at 9:44 PM
Greetings,
Thank you for reaching out.
I have cloned your form for testing and I cannot reproduce the bug that you described. Here is the result:
It would be helpful if you could share your screenshot for us to look at.
Looking forward to your reply.
Best,
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Info331InfoReplied on February 5, 2021 at 7:16 AM
Hi there,
Issue resolved! Thanks for your insight.