What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot access the submitted forms?

    Asked by leonardomitchell on June 03, 2011 at 05:45 PM

    Anybody experiencing this problem?

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    JotForm Support

    Answered by liyam on June 03, 2011 at 11:45 PM

    Hello leonardomitchell,

    Thank you for your post and we apologize for your inconvenience.

    I tried logging into your account and checked your submissions page and was able to view your submissions.  Is this what you're referring to?  If so, can you please try again of you still can't access the page?

    We will wait for your response.



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    JotForm Support

    Answered by NeilVicente on June 03, 2011 at 11:50 PM


    Can you specify the details to your issue? What message are you receiving when trying to access the submissions? I logged in to your account, went to the submissions page with ease and was able to view everything.

    Could this be a problem with your internet connection or your browser? Have you tried using a different browser to see if it's a server outage issue or just a browser-specific problem?

    I look forward t your response. Let me know if there's anything unusual after trying to access your submissions page again. Thank you.