Request for Refund

  • Profile Image
    rasouli786
    Asked on February 04, 2021 at 06:42 PM

    Hello there,

    I am writing to inform you that I recently upgraded my account. I understand that the JOTFROM had given me 30 days to check the Trial membership for the paid membership, However, due to slow down of my business due to Covid. I won't be able to continue with the paid membership at this time.


    I am writing during my 30 days window to put a refund request to please cancel my upgrade or downgrade me to the free version. and kindly refund my funds back to the same original method.

    Kind regareds,

    Ajmal Rasouli

    Rasouli786@gmail.com

    647-402-6241

  • Profile Image
    Katherine_W
    Answered on February 04, 2021 at 10:33 PM

    Hi Ajmal,

    Happy to help!

    Upon your request, I have cancelled your subscription and have refunded your last payment.

    Please allow 3-5 business days for the amount to show up in your account.

    Thank you!