Embedded form not showing on Website

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    rrproskc
    Asked on February 04, 2021 at 07:35 PM

    Hello,

    For some reason all of our forms have stopped populating to our www.rrpros.com website.

    This is the embed code I've copied from the embed section. It appears that "something" is there but it's just a white box - I've confirmed text is not white, and there is no background/overlay in the way. All forms are doing this.

    <script type="text/javascript" src="https://form.jotform.com/jsform/200626202741039"></script>

    Here is a link to one of them:

    https://rrpros.com/best-value-pre-inspection


    Please help!

    Thanks,

    Dan

  • Profile Image
    Jessica_H
    Answered on February 04, 2021 at 11:56 PM

    Hi Dan, thank you for reaching us.

    Kindly try to reembedded the form using the iFrame method.

    Related guide: Getting the Form iFrame Code

    Let us know if it makes any difference. 


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    rrproskc
    Answered on February 11, 2021 at 05:03 PM

    HI Thanks that seems to work.