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KechiaAsked on February 4, 2021 at 8:26 PM
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Jessica JotForm SupportReplied on February 5, 2021 at 12:06 AM
Hi Kechia, thank you for reaching us.
I looked into your form: 210348097937060 and noticed there is no Autoresponder email. The email alert will need to be set manually, depending on your choice. To set it up, kindly refer to the following guide: Setting up an Autoresponder Email.
Please give it a try and let us if you encounter difficulty.