Google Sheets Integration in JotForm

  • rccppres
    Asked on February 4, 2021 at 9:31 PM

    I'm having some difficulty with my form responses populating the google sheet we created. Either they won't populate, or it creates a new tab and populates there. Any idea how I can fix this problem?

  • Sümer JotForm Developer
    Replied on February 5, 2021 at 1:42 AM

    Hi rccppres,

    I cloned and checked your form. However, I was not able to replicate the issue. It seems that Google Sheets integration is working as expected on my end as you can see below:

    1612506891 601ce70bb0caa new sub tables Screenshot 10

    Could you please remove the integration and re-integrate? To achieve this,

    1) Go to Settings > Integrations, click on Google Sheets and select Remove Integration,

    2) Click on Google Sheets, select a Google Sheets account and proceed.

    1612507026 601ce792d8eb7 new integration Screenshot 21

    3) Make necessary adjustments and click Save (make sure the "Send existing submissions to the sheet" option is enabled).

    1612507259 601ce87b5084d send existing Screenshot 32

    Kindly give it one more try and let us know how it goes. Looking forward to your reply.

    Do not hesitate to contact us if you have any further questions.