Google Sheets Integration in Jotform

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    Asked on February 04, 2021 at 09:31 PM

    I'm having some difficulty with my form responses populating the google sheet we created. Either they won't populate, or it creates a new tab and populates there. Any idea how I can fix this problem?

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    Answered on February 05, 2021 at 01:42 AM

    Hi rccppres,

    I cloned and checked your form. However, I was not able to replicate the issue. It seems that Google Sheets integration is working as expected on my end as you can see below:


    Could you please remove the integration and re-integrate? To achieve this,

    1) Go to Settings > Integrations, click on Google Sheets and select Remove Integration,

    2) Click on Google Sheets, select a Google Sheets account and proceed.


    3) Make necessary adjustments and click Save (make sure the "Send existing submissions to the sheet" option is enabled).


    Kindly give it one more try and let us know how it goes. Looking forward to your reply.

    Do not hesitate to contact us if you have any further questions.