people filling out my form are getting the error "Oops! Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }’" what

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    Jmax24
    Asked on November 05, 2013 at 12:03 PM
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    freshcrib
    Answered on November 05, 2013 at 12:09 PM

    I am getting the exact same thing. Just submitted the same issue.

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    freshcrib
    Answered on November 05, 2013 at 01:09 PM

    I fixed my issue by reintegrating. The issue was that I moved the forms in my Google Drive from what JotForm originally integrated with. Not sure if you moved the forms too? If so, this might be the issue as I was receiving the exact same issue and can't be waiting this long for tech support.

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    guilledutra
    Answered on November 05, 2013 at 01:35 PM

    Hi,

    this issue is related with the  google spreadsheet integration, could you try by removing your current integration and creating a new one.

    From your form builder:

    1. Click on "Setup & Embed" tab

    2. Click on the "integrations" icon

    3. Select your GoogleSpreadsheet integration, then remove it.

    4. Follow this guide in order to re-integrate your form with google spreadsheet

    Hope it helps

    please let us know if you need further assistance

    Thanks