What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    people filling out my form are getting the error "Oops! Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }’" what

    Asked by Jmax24 on November 05, 2013 at 12:03 PM
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    Answered by freshcrib on November 05, 2013 at 12:09 PM

    I am getting the exact same thing. Just submitted the same issue.

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    Answered by freshcrib on November 05, 2013 at 01:09 PM

    I fixed my issue by reintegrating. The issue was that I moved the forms in my Google Drive from what JotForm originally integrated with. Not sure if you moved the forms too? If so, this might be the issue as I was receiving the exact same issue and can't be waiting this long for tech support.

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    JotForm Support

    Answered by guilledutra on November 05, 2013 at 01:35 PM


    this issue is related with the  google spreadsheet integration, could you try by removing your current integration and creating a new one.

    From your form builder:

    1. Click on "Setup & Embed" tab

    2. Click on the "integrations" icon

    3. Select your GoogleSpreadsheet integration, then remove it.

    4. Follow this guide in order to re-integrate your form with google spreadsheet

    Hope it helps

    please let us know if you need further assistance