How can I reset my upload limit?

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    shophootandhowl
    Asked on February 04, 2021 at 11:10 PM

    Hi! I reached my upload limit because I was allowing people to upload images to an application to be an artisan in my shop. I really would prefer them to just give me a link to a photo on their website or social media. I deleted some of applications and have changed my form. How do I still have the free account instead of having to pay per month? I only have 1 form and it's simply an informational form instead of them having to email me. :)


    Thanks!

  • Profile Image
    Kenneth_C
    Answered on February 05, 2021 at 03:38 AM

    Thank you for reaching support,

    A colleague of mine had responded to your other question on this support ticket: https://www.jotform.com/answers/2844687-account-is-over-the-upload-limit.

    Kindly refer to it as you reply.

    Best.