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MeghanaHAsked on February 4, 2021 at 11:47 PM
Hi Team,
The amount for the subscription has been deducted twice. Can this be reversed or adjusted for next month billing cycle.
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claireReplied on February 5, 2021 at 4:36 AM
Hello,
Thank you for contacting us. I examined your bills and saw the double draft. I returned one of the purchases on February 4, 2021. Depending on the processing time of your bank, the refund will be reflected in your bank account within 7 to 14 business days. Your account is in the Silver plan now.
Feel free to reach us if you require any further assistance.