Account suspended

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    Melanie Julin 
    Asked on February 05, 2021 at 03:29 AM

    Hi there, my account has been suspended for some reason.

    Can you please help me fix this?

    Thank you, Mel.

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    Sam_G
    Answered on February 05, 2021 at 05:29 AM

    Hi Mel,

    I will be forwarding this to our reviewer's team.

    We will notify you once we have an update.

    Thank you.

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    Sam_G
    Answered on February 05, 2021 at 05:43 AM

    Hi Mel,

    Thank you for your patience.

    We have reactivated your account and we're sorry for the inconvenience.

    Let us know if you need further assistance.

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    Melanie Julin 
    Answered on February 05, 2021 at 04:00 PM
    Thank you!
    Sent from my iPhone
    ...
  • Profile Image
    Melanie Julin 
    Answered on February 05, 2021 at 04:11 PM
    Hello,
    It has been suspended again 😫
    I’m just trying to edit a form.
    ...
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    Mike_G
    Answered on February 05, 2021 at 08:27 PM

    We would like to apologize for any inconvenience. Your account was suspended due to suspected phishing activity. We have reviewed the forms in your account and we did not find anything that would be enough to keep your account in that status. Your account has now been reactivated and you should be able to log in to your account.

    Feel free to let us know if you need any further assistance.