URGENT file upload NOT WORKING!

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    Elizabeth 
    Asked on February 05, 2021 at 07:59 AM

    You need to escalate this to your DEVELOPERS immediately.

    Many people are reporting this over the last several weeks and days and it's still an issue!!!

    It goes unresolved because although your support is responsive, their main concern is moving tickets through their queue, so rather than reply with a templated response like, "I've tried and I'm unable to recreate the issue" "Everything working fine on my end" - how is this helpful? How is that providing support? - YOU NEED TO BE REPORTING INTERNALLY UP THE CHAIN to someone who can actually remedy the issue.


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    Sigit_W
    Answered on February 05, 2021 at 08:22 AM

    Greetings,

    I have cloned the above form https://form.jotform.com/210353686895972

    1612531076_601d458402d0d_

    By adding space between the commas, the Upload file works

    1612531194_601d45fac4e40_

    File types

    pdf, jpg, jpeg, tga, doc, docx, png, gif, mp4, mp3, mov, wav, ai, psd, indd, svg, blend, c4d, GSLIDES, KEY, KEYNOTE, odp, otp, pez, pps, ppt, pptx, M1V, M2V, M4V, mpeg


    Please give it a try, let us know how it goes.

    Regards.