FORM OVER QUOTA

  • fabio0822
    Asked on February 5, 2021 at 8:39 AM

    MI DICE CHE IL MIO MODULO E OVER QUOTA, MA NON E' COSI. HO QUASI TUTTO LIBERO, MI SAPETE DIRE COME MAI?? GRAZIE!

    Page URL: https://form.jotformeu.com/60662279236359
  • Sigit JotForm Support
    Replied on February 6, 2021 at 11:19 PM

    Greetings,

    From our backend, your account is Active and good in standing.

    You still have enough space, form views, and submissions for this month. The issue sometimes related to the form's cache. If you happen to experience this again, kindly clear your forms cache. 

    Please refer to this guide to clear the forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    Kindly try login to your account again.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Italian Support Team.

    Regards.