FORM OVER QUOTA

  • Profile Image
    fabio0822
    Asked on February 05, 2021 at 08:39 AM

    MI DICE CHE IL MIO MODULO E OVER QUOTA, MA NON E' COSI. HO QUASI TUTTO LIBERO, MI SAPETE DIRE COME MAI?? GRAZIE!

  • Profile Image
    Sigit_W
    Answered on February 06, 2021 at 11:19 PM

    Greetings,

    From our backend, your account is Active and good in standing.

    You still have enough space, form views, and submissions for this month. The issue sometimes related to the form's cache. If you happen to experience this again, kindly clear your forms cache. 

    Please refer to this guide to clear the forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    Kindly try login to your account again.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Italian Support Team.

    Regards.