Shared tables: Revoke user

  • bwpafrontdesk
    Asked on February 5, 2021 at 9:39 AM

    We gave a patient table access in error. How can we delete his access or make sure he can not see future completed forms of others?


  • Cecile JotForm Support
    Replied on February 5, 2021 at 10:36 AM

    To remove a user from having access to your tables, click Share button and then click on the user's icon.

    1612539142 601d65069556b 63 Screenshot 10

    You will be able to select specific users and use a Revoke button.



    1612539158 601d6516019b7 66 Screenshot 21

    Choose Yes, delete.1612539158 601d65163b0ce 67 Screenshot 32

    Related guide:

    How to Share Your JotForm Tables and Collaborate

    If you need further assistance, please let us know.

    Thank you.

  • Linda
    Replied on February 5, 2021 at 10:40 AM

    We are now locked out of jotform. It states to many attempts and we cannot create a new password.

  • bwpafrontdesk
    Replied on February 5, 2021 at 11:00 AM
    Thank you for the response. BUT because we are locked out and can not create a new password because of too many attempts, we can not get in to jotform to correct this problem. Can you please HELP?
    ________________________________
    ...
  • Gaetan_B
    Replied on February 5, 2021 at 12:38 PM

    Hello,

    Thank you for reaching out.


    Your account has been reactivated.

    Thank you for your patience.


    Do not hesitate to reach out if you need further assistance

  • Lisa
    Replied on February 10, 2021 at 1:12 PM

    Please help, I'm locked out of my account and my collegue is for too many attemps.


    This is an ongoing issue when trying to share an inbox. Please help

  • Gaetan_B
    Replied on February 10, 2021 at 2:31 PM

    Hello Lisa,

    I have moved your question to another thread to keep the matters separated: https://www.jotform.com/answers/2889226


    Thank you for your understanding