Issue with Google Calendar integration

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    HillCollege
    Asked on February 05, 2021 at 09:46 AM

    I have a user that used the Google Calendar integration and would like to delete some text from the description and can't.

    Well, she can, but, it won't stick. This is the context: (whichLabs21).

    she went to edit and removed the 21, saved it, got out of the form completely. She then went back in to confirm that the 21 was removed, and it was not. It keeps coming back.

    She is trying to remove 21 from "whichLabs21". Can this be done. it's seems that it's pulling 21 from somewhere, however, I can't find where it's coming from???

    Are there any instructions you can provide?

    Thanks,

    Phillip

    Screenshot
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    Eduardo_H
    Answered on February 05, 2021 at 10:57 AM

    Hello @HillCollege

    I've checked the form 202058127501141 , and it seems that the field you're referring to holds the Unique Name of whichLabs , and not whichLabs21 .


    1612540351_601d69bf6a38e_Screenshot(1).p

    So in the Google Calendar integration, you should use the corresponding tag, which is {whichLabs} , instead {whichLabs21} . That should remove the extra 21 characters from appearing in the calendar.

    I hope that was helpful. Let us know if you need any further assistance.