How do I stop people from emailing me?

  • sbigler
    Asked on February 5, 2021 at 10:09 AM

    We have a form that is being used to sign up for a vaccine waitlist. If someone responds to the email they get after completing the form, I get it in my email inbox. Is there a way to prevent them from replying to that email? Or a way to stop those emails from going into my inbox?

  • Kat JotForm Support
    Replied on February 5, 2021 at 11:22 AM

    Hi there,

    Happy to help!

    As your account is HIPAA-Enabled, I am unable to log in and check.

    Could you please confirm if you are using your own email address in the "sender" field in the Auto-Responder emails? What is listed under the Sender Email on the form in question?

    1612542133 601d70b5cf681  Screenshot 10

    We await your response.