Temporary Backend Unavailable Error still occuring

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    Asked on February 05, 2021 at 01:03 PM
    Hello, this is still occurring for me too. It did all day yesterday and today. Any update?
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    Answered on February 05, 2021 at 01:10 PM

    Hello @FAX_E,

    We do apologize for the inconvenience that you have experienced.

    As my colleague mentioned in his response to the previous support ticket, this issue was addressed by our development team and they informed us that the issue is cleared. If you are still experiencing the issue on your end, I would suggest that you clear the browser cache and cookies and try the form again. The issues can persist if the website is still using previously cached data. I also cleared all of your form caches from our end as well.

    Please try this and give your forms another test run. If the same issue continues, I will report the problem to our developers to inform that that your account is still being affected by the issue.

    We look forward to hearing from you.