I already paid payment , why my account still show upgrade or reset?

  • Profile Image
    sublettoday
    Asked on June 04, 2011 at 12:09 AM

    To Bill Department

     

    info@sublettoday.com

    Sublet Today

    ** I already paid payment , why my account still show upgrade or reset ?

     

    Thank you

     

    Jim

     

    ==================================

     

    Subscription Payment Sent (Unique Transaction ID # 3BL761797W076283X)
    See related S-97W768112U8106646
    You can see all of your recurring payments on the My preapproved payments.

    Business Name:
    Interlogy LLC    (The recipient of this payment is Verified)
    Email:
    aytekin@interlogy.com

    Business Contact Information
     
    Customer Service URL: http://www.interlogy.com/
    Customer Service Email: contact@interlogy.com

    Total amount:
    -$9.95 USD
    Fee amount:
    $0.00 USD
    Net amount:
    -$9.95 USD

    Date:
    Jun 3, 2011
    Time:
    20:52:06 PDT
    Status:
    Completed
  • Profile Image
    liyam
    Answered on June 04, 2011 at 12:36 AM

    Hello Jim

    Thank you for posting your concern and we apologize for your inconvenience.

    I will submit a ticket to our next level support and let them handle your issue.

    Thank you for your patience.

    -Liyam

  • Profile Image
    aytekin
    Answered on June 06, 2011 at 09:13 AM

    I checked your account. It is Premium. Can you logout and log back to show your limits increased?