- sublettodayAsked on June 04, 2011 at 12:09 AM
To Bill Department
** I already paid payment , why my account still show upgrade or reset ?
Subscription Payment Sent (Unique Transaction ID # 3BL761797W076283X)
See related S-97W768112U8106646
You can see all of your recurring payments on the My preapproved payments.
Business Name: Interlogy LLC (The recipient of this payment is Verified) Email: firstname.lastname@example.org Business Contact Information
Customer Service URL: http://www.interlogy.com/ Customer Service Email: email@example.com Total amount: -$9.95 USD Fee amount: $0.00 USD Net amount: -$9.95 USD Date: Jun 3, 2011 Time: 20:52:06 PDT Status: Completed
- JotForm SupportliyamAnswered on June 04, 2011 at 12:36 AM
Thank you for posting your concern and we apologize for your inconvenience.
I will submit a ticket to our next level support and let them handle your issue.
Thank you for your patience.
- JotForm FounderaytekinAnswered on June 06, 2011 at 09:13 AM
I checked your account. It is Premium. Can you logout and log back to show your limits increased?