IP address question

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    Asked on February 05, 2021 at 02:19 PM

    Is the IP address collected in a form submission specific to the device that submits it or is it simply based on the network they are submitting from? Reason I ask is I'm wondering if I can identify who is submitting the form based on this (for example, we have a hospital with a bunch of physicians filling out forms...they are all on the same network but submitting via their personal cell phones).

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    Answered on February 05, 2021 at 05:34 PM

    Hello @tfalso,

    Thank you for contacting Jotform Support.

    Please note that the IP address that is captured on form submissions comes from the Network and not the device itself. If the form is submitted b a device that is using a Wifi network, then you will receive that network's IP address. However, if the forms are submitted on a phone that is using cellular data, then you will get the phone's network IP address.

    If you need a way to gather IP address information from your users, I would suggest that you utilize the Get Visitor Location widget to gather this data. You can fins more information on this widget via this link - https://www.jotform.com/widgets/get-visitor-location