Destination Email

  • MPINKSAW
    Asked on February 5, 2021 at 2:38 PM

    Hello! I have created a form that our managers can send to our IT department when needed. The "Send to IT" button at the bottom of the form needs to direct the form to a different email than mine, which is the Jotform account email.

    How can I do that?


    Jotform Thread 2878185 Screenshot
  • VincentJay
    Replied on February 5, 2021 at 6:04 PM

    Hi,

    You will need a form field that will trigger the condition to send the email to your IT. After that, please add the email condition to your form: https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer

    For example, do you want to send it to your IT (Yes or No) question? If yes, send the email to the IT email. If no, send an email to you.

    Please try it and let us know if you have any questions. Thank you!