Smart PDF Form: Increase limits on PDF Upload

  • hfrewin
    Asked on February 5, 2021 at 2:49 PM

    I see that your max upload of a PDF is 25 pages but is that 25 pages limit only on pages which has input fields or on the whole PDF document?

    Thanks


  • John Support Team Lead
    Replied on February 5, 2021 at 6:22 PM

    That applies to the whole PDF document that you're trying to upload, regardless of how many pages have input fields in it.

    Hope this answers the question.

  • hfrewin
    Replied on February 5, 2021 at 6:41 PM

    Is this something Jotform is looking to increase as we have a number of documents that exceed the 25 page limit?

  • John Support Team Lead
    Replied on February 5, 2021 at 7:53 PM

    Currently, you can upload a PDF with up to 50 pages in it when you're on an Enterprise plan while only 25 pages for our regular plans. We also haven't received an update if the limit will be increased for regular Jotform plans.

    However, I will be sending this a feature request to our developers. And though we cannot provide an ETA for this, we will notify you here once this gets implemented in the future.