I am having trouble with one of my forms

  • Profile Image
    safarik2pa
    Asked on February 05, 2021 at 03:45 PM

    Hi there


    I have set up a "consent form" for patients to fill out in addition to an intake form. The intake form was returned to me but the consent form I am having trouble with. Something to note is that the intake form was submitted to me by my patients while I had the free service, after upgrading to the HIPAA version is when the trouble started.

  • Profile Image
    JohnRex
    Answered on February 05, 2021 at 07:27 PM

    As checked, there is no submission on this form yet: Beautifully Well Toxin Consent, so technically, you won't be receiving any email notifications yet, if that's what you're referring to.

    Also, I can see that you have set the form as PRIVATE so only the users that you INVITED VIA EMAIL can view and submit it while logged on to their own Jotform account:

    1612571158_601de216ec8db_

    Now, if you want this form to be accessible by the public, please set it to PUBLIC:

    1612571223_601de2577e9c7_

    This will no longer require the person accessing your form to create or log in to their Jotform account just to view or submit it.