Change credit card for payment

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    Linda 
    Asked on February 05, 2021 at 03:47 PM

    Hi;


    We have a Jotform account and need to switch to a different credit card for payment. I DO NOT HAVE AN ACCOUNT NUMBER OR LOGIN FOR THIS ACCOUNT.

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    EltonCris
    Answered on February 05, 2021 at 07:32 PM

    Unfortunately, in order to update your billing card, you have to be logged in to your Jotform account for security reasons. You can ask the real owner of the account to perform this change. Here's how to update your billing card https://www.jotform.com/help/330-how-to-change-billing-credit-card.