Times trying to log in exceeded

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    Elijah Hershey 
    Asked on February 05, 2021 at 04:16 PM

    Hey,

    My account was created with my google password and I changed it to another password. But when trying to log in I exceeded my attempts and now it is telling me that I need to wait a few hours. Is there any way that the flag can be taken off so I can try to log on now.

    Thanks,

    Elijah

  • Profile Image
    Lorenz_A
    Answered on February 05, 2021 at 08:25 PM

    Greetings,

    I've checked your account and it's currently in good status. Though I've flushed your login attempt from our server. Can you please try logging in again?

    If your password isn't working, I'd suggest resetting your password and try again.

    Guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    I hope this helps. Let us know you need any further assistance.