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sierraAsked on February 5, 2021 at 6:32 PM
Hi.
I am filling out an application that requires attachments.
I have uploaded five pdf files to my application. All of them are less than 5MB.
When I double click on the attachments to view my uploads, I get an error ,essage. "oops, file not found" .
Should I be able to view my attachments or is this a standard message?
thank you
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Jed_CReplied on February 5, 2021 at 9:23 PM
Kindly disable the privacy options in your account settings then try viewing the file again https://www.jotform.com/myaccount/settings.
Let us know if you need further help.