How to recover purged forms?

  • Kelly
    Asked on February 5, 2021 at 7:06 PM

    Hello! We had an angry employee who took it upon themselves to delete all of our forms and data.

    Can you please help us to reinstate all of our forms??


    thank you!

  • Sigit JotForm Support
    Replied on February 5, 2021 at 10:03 PM

    Greetings,

    I did check your account history and found that these form have been purged on February 06, 2021:

    1612580540 601e06bc09d9d Screenshot 10

    Please note that when a form is purged, it is completely deleted from our system. Unfortunately it is not possible to restore or recover the purged form. 

    You will have to build the form from scratch again. 

    Regards.

  • Sigit JotForm Support
    Replied on February 5, 2021 at 10:14 PM

    Greetings,

    I believe it's isn't possible to recover purged forms. But still, let me escalate it to our backend team to check maybe there's still a way.

    Regards.