authorize.net subscription management

  • siuksta_jonas
    Asked on February 5, 2021 at 8:13 PM

    I am thinking about using subscription payments with authorize.net. If someone signs up for a membership, how can the customer manage it later? Is there a way for them to log in and cancel, or has to be done by admin?

  • Girish JotForm Support
    Replied on February 5, 2021 at 9:38 PM

    Once your customer purchases a subscription, it will need to be cancelled from your Authorize.net account.

    i.e. you will need to log into your Authorize.net account and then cancel that customer's subscription.