What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please change my username for me because it is misspelled?

    Asked by portoakaland on November 05, 2013 at 10:17 PM

    I just realize that my user is my URL name and it is misspelled.  I need it to be "portoakland" not "portoakaland".  I work in the "Port of Oakland" not "Oakaland".  I need to sen my firm link out to people right now Please help ASAP.

    change my username name
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    JotForm Support

    Answered by ashwin_d on November 05, 2013 at 10:29 PM

    Hello,

    Are you using custom URL to embed your form in your webpage? Please be informed that after changing your username, your custom URL will stop working as the form URL will have your username appended. You will have to grab your custom URL again.

    Do you want to to change your username?

    Thank you!

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    Answered by portoakaland on November 05, 2013 at 10:31 PM

    Yes, that is fine. As long as my form is still in the system.  SInce I have not send to out to anyone, I don't care but I need it be spell correctly, Please change my user name to "Portoakland".  Thank you so much.

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    Answered by portoakaland on November 05, 2013 at 10:38 PM

    Please help, I need help now, please.

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    JotForm Support

    Answered by EltonCris on November 05, 2013 at 10:40 PM

    @portoakaland

    Done. Your username is now changed from "portoakaland" to "portoakland". Kindly relogin using your new username for this to take effect.

    Thanks!