What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I receive tech support? No replies on the forum so far...

    Asked by r180 on June 18, 2010 at 11:20 AM
    Just wondering if I should be doing something different. I'm a paid customer and I am trying to get several questions answered.I have a few posts on the forum, but no replies. Is their a better way to do this?
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 03:08 AM
    Sorry about that. We had been busy last week with getting the service back after the attack.
    http://www.jotform.com/blog/5-Massive-Distributed-Denial-of-Service-Attack-on-JotForm
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    Answered by r180 on June 22, 2010 at 09:54 AM
    Ahhhh... didn't realize that. Thanks!!!