Why has my account ben disabled?

  • Profile Image
    lisa 
    Asked on February 05, 2021 at 11:43 PM

    Good evening,


    I recently signed up for an account. I had it placed on my website. I longed into my account as i want to make changed and it says my account has been disabled. Please could you tell me why and how i can resolve this issue.


    Thank you kindly,


    Lisa

    Page URL:

    www.creditonpeak.com

  • Profile Image
    gerardw
    Answered on February 06, 2021 at 02:58 AM

    Your Jotform account was suspended since your form https://form.jotform.com/210349215845051 was collecting credit card information on plain form fields. This is phishing as per our Terms and our PCI compliance:

    1612598255_601e4befc8efa_0602_6.png

    We will need to delete these fields from the form and only then can we activate your account.