Embed to Wordpress: The save and return button is not working once I have the form embedded to the webpage.

  • Profile Image
    florencealumnae
    Asked on February 06, 2021 at 11:42 AM

    The save and return button is not working once I have the form embedded to the webpage.

  • Profile Image
    Patrick_R
    Answered on February 06, 2021 at 12:04 PM

    Hello! Our apologies for the inconvenience this has caused you.

    Q1) Can you please share with us your WP page URL?

    Q2) Also, is it okay that we make a test submission or save a submission on your form to test the issue?

    Awaiting your response.

  • Profile Image
    florencealumnae
    Answered on February 06, 2021 at 04:22 PM

    It is not a public webpage yet. Will that be a problem?

  • Profile Image
    Mike_G
    Answered on February 06, 2021 at 06:11 PM

    We would like to apologize for any inconvenience. Would it be possible for you to make the website live so we can check the issue you are reporting on our end? Otherwise, if that is not possible, may we ask for your help in explaining the exact issue you are having, please? Is the issue happening on all devices or browsers you have tried? Is there any error message on the browser's console? Also, may we ask the details on how exactly did you embed your form, please? And may we know what method you used?

    We will wait for your response.