Notification on the App

  • Profile Image
    Bites_AmalSoultan
    Asked on February 06, 2021 at 11:44 AM

    I am using the free version now and I downloaded the App on my iphone and i receive updates on my form. I wonder if the current free account allows another person to receive updates on the same form if he downloaded the App on his phone?

    So can more than 1 user access the same form from different App accounts?


    Thank you

  • Profile Image
    Carlos_C
    Answered on February 06, 2021 at 12:12 PM

    Hello There!

    Thank you for your message.

    Yes, more than one user can install and access the same account in this case, you just need to provide the credentials to access it.

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!

  • Profile Image
    Dalia Abadir 
    Answered on February 06, 2021 at 12:25 PM

    So you mean in the free version more than one user can access the same form? How do i that? I want the accessibility to the submissions from the form to be done simultaneously. So we both are logged in at the same time.

    thanks in advance

  • Profile Image
    Basil_A
    Answered on February 06, 2021 at 02:11 PM

    Hi,

    They cant view them using different accounts on the app, they need to log-in using the same account that contains the form. You can use the share option to allow them to have access to the submission page.

    Guide: https://www.jotform.com/help/199-how-to-share-forms-submissions-page

    Please let us know if you require any further assistance.