My clients have been having a problem getting past Page 6 of my form

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    Jones_Torey
    Asked on February 06, 2021 at 12:41 PM

    my clients have been having a problem getting past page 6 1612633273_601ed4b94722c_

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    Welvin
    Answered on February 06, 2021 at 02:12 PM

    Our apologies for the inconvenience.

    That is because of the following conditional logic in the form. When you select No, it hides multiple fields including the Page Break.

    1612638233_601ee819db76c_

    You need to exclude the Page Break in the logic or, delete the logic and set up a new condition to hide the page instead.

    https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic

    1612638734_601eea0e43978_

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    Jones_Torey
    Answered on February 06, 2021 at 11:44 PM
    so I did correct the condition however that is not the issue, problem is
    still happening
    ...
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    Vick_W
    Answered on February 07, 2021 at 12:59 AM

    Hi there,

    The page break is still set to be conditionally hidden when the user selects SINGLE.

    1612677481_601f81699a6e9_

    You can use the hide page condition as suggested by my colleague instead or you can fix the condition above.

    Let us know if you need further assistance.

    Thanks