My clients have been having a problem getting past Page 6 of my form

my clients have been having a problem getting past page 6

Our apologies for the inconvenience.

That is because of the following conditional logic in the form. When you select No, it hides multiple fields including the Page Break.

You need to exclude the Page Break in the logic or, delete the logic and set up a new condition to hide the page instead.

https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic

so I did correct the condition however that is not the issue, problem is
still happening
...

Hi there,

The page break is still set to be conditionally hidden when the user selects SINGLE.

You can use the hide page condition as suggested by my colleague instead or you can fix the condition above.

Let us know if you need further assistance.

Thanks