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Ben TowleAsked on February 6, 2021 at 2:04 PM
The user account is tied to my face book but I want to just have a regular username and password. I reset what appears to be a username but it wont let me log in Towle_Ben is user
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Gaetan_BReplied on February 6, 2021 at 3:46 PM
Hello,
Thank you for reaching out.
Your username Towle_Ben already exists. The last thing you will have to do is to create a password.
To do so, you will simply have to do the reset password procedure so that it will create a password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Hope this helps.
Do not hesitate to reach out if you need further assistance