The user account is tied to my face book but I want to just have a regular username and password

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    Ben Towle 
    Asked on February 06, 2021 at 02:04 PM

    The user account is tied to my face book but I want to just have a regular username and password. I reset what appears to be a username but it wont let me log in Towle_Ben is user

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    Gaetan_B
    Answered on February 06, 2021 at 03:46 PM

    Hello,

    Thank you for reaching out.


    Your username Towle_Ben already exists. The last thing you will have to do is to create a password.

    To do so, you will simply have to do the reset password procedure so that it will create a password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password


    Hope this helps.

    Do not hesitate to reach out if you need further assistance