Over quota

  • ajane1829
    Asked on February 6, 2021 at 5:45 PM

    Hi! I received an over quota notification I deleted one of my forms that had a ton of submissions on it to free up space It is still saying over quota with the new forms that have no submissions. I even erased the deleted forms from the trash folder. Hoping there is a way to fix this. Thank you!!


    Amanda

  • Kat JotForm Support
    Replied on February 6, 2021 at 6:55 PM

    Hi Amanda,

    Happy to help!

    I'm seeing that your account limits are back to normal in your account now.

    You may need to switch your browser and/or clear your browser cookies and cache and try again.

    Could you please let us know if the issue persists?