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korinnethelenderAsked on February 6, 2021 at 6:08 PMPage URL: https://form.jotform.com/210366041279149
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Kat JotForm SupportReplied on February 6, 2021 at 8:10 PM
Hi there,
Happy to help!
Typically, this is due to to the payment field in your form. Could you please remove the existing payment field in your form and then add a new one?
You won't lose your product data as they will be recreated automatically once you re-add the product field.
Could you please try this and then let us know if the issue persists?