I need assistance with my form. It throws an error code and does not send.

  • korinnethelender
    Asked on February 6, 2021 at 6:08 PM
  • Kat JotForm Support
    Replied on February 6, 2021 at 8:10 PM

    Hi there,

    Happy to help!

    Typically, this is due to to the payment field in your form. Could you please remove the existing payment field in your form and then add a new one?

    You won't lose your product data as they will be recreated automatically once you re-add the product field.

    Could you please try this and then let us know if the issue persists?