Bug integration with mailchimp NOT WORKING

  • Profile Image
    drzapatamdps
    Asked on February 06, 2021 at 07:10 PM

    Hello, I hope you are doing great today.

    I built a couple of forms to integrate to a mailchimp audience but it is not working.

    The info is not reaching Mailchimp.

    I have read all the available info, change the name fields to match mailchimp, but no luck

    If you can send me an idea how to solve this issue it would be great

    Thanks.

    Camilo


  • Profile Image
    Patrick_R
    Answered on February 06, 2021 at 09:37 PM

    Hello Camilo! I just tested MailChimp integration at my end and it is working (screencast provided of my setup below). I also checked your form; the setup seems to be fine.

    http://shots.jotform.com/patrick/Screencast%202021-02-07%2008-04-38.webm

    Sometimes, re-integration solves such connectivity issues. Kindly remove the integration by clicking the "REMOVE INTEGRATION" button and then re-integrate your form with MailChimp again.

    In case this doesn't solve your problem, let us know.

    Thank you!