Security header error on submitting form

  • Bethany_Parker
    Asked on February 6, 2021 at 9:53 PM
    I do still have a question on our Credit Card/PayPal payment option. I
    selected the User Defined option and then had the total amount to charge
    pulling from another field that is a Form Calculate field.
    I connected to our PayPal account and am currently trying to test it but
    can't verify that it will work correctly. I am in sandbox right now but I
    thought I could still test it to make sure it works.
    When I tried to submit a preview, using the info JotFOrm allows to
    automatically be entered in fields, I get this message:
    1612665871 601f540fa5cf3 Screen Shot 202 Screenshot 10
    What does this mean? How can I verify everything is working if we want to
    take credit card and paypal payments?
  • Girish JotForm Support
    Replied on February 6, 2021 at 9:58 PM

    Generally, the error 'Security header is invalid' is displayed when the API credentials provided are incorrect in the payment field wizard. 

    Could you check the API credentials entered in the payment field are correct for the Sandbox mode?