Hello, i cannot remove the 'Unexpected error occured control_paymentmethods'

  • kahelscope
    Asked on February 7, 2021 at 7:18 AM

    hope you can help me remove it, it appears on the form.

  • Gaetan_B
    Replied on February 7, 2021 at 7:31 AM

    Hello,

    Thank you for reaching out.


    This error is present because some of your conditions are not correct.

    Can you go to Settings > Conditions and remove all the conditions showing an error?

    This should solve your issue.

    1612700574 601fdb9e88262  Screenshot 10


    Do not hesitate to reach out if you need further assistance

  • kahelscope
    Replied on February 7, 2021 at 7:56 AM

    I have deleted the conditions that had errors, but it's still present in the form

  • Gaetan_B
    Replied on February 7, 2021 at 9:07 AM

    Hello,


    Could you please try deleting the field using our Field Manager app?

    https://fieldmanager.jotform.io/

    Let us know if that doesn't work.

    Do not hesitate to reach out if you need further assistance