Received a filled up jotform from someone. At first I could open two images attached with. But after an hour.the same image couldn't be opened. Respon

  • rsunrm
    Asked on February 7, 2021 at 9:48 AM
  • Gaetan_B
    Replied on February 7, 2021 at 11:44 AM

    Hello,

    Thank you for reaching out.


    Unfortunately, your message has been cut off.

    If I understood correctly, you haven't been able to download the same image twice from one submission?


    Could you please send a screenshot of the error you had?

    Please follow this guide to make sure we are able to see your images: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum


    Hope this helps.

    Do not hesitate to reach out if you need further assistance