What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are you going to Update the JotForm iPhone App for iOS 7 Plus?

    Asked by lgca on November 06, 2013 at 09:56 AM

    Do you plan to update you iPhone APP into iOS 7 compliance?  While the APP works as it did before, some iOS features do not.  For example; when an app uses the notification feature you can slide the notice on the screen when the iPhones home screen is locked, enter the pin and go directly go to the Jotform APP.  Currently when I do this with Jotform I can see the Jotform start to load and then closes.

    Thanks,

     

    Jim Shafer

    JimBShafer@gmail.com

    ios JotForm app thanks ios 7.0 iOS 7 JotForm iPhone App iPhone App JotForm App Mobile App iTunes New iPhone App Updated iPhone App
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    JotForm Support

    Answered by KadeJM on November 06, 2013 at 11:57 AM

    Hi Jim, I know we're working on a Rebuild of the iPhone App and yes it will be iOS 7 Compliant. However, at this time it is not yet ready and I do not know how long before it will be made available to replace the older iphone app version. To my knowledge since I also have an iPhone I have not come across the same issues yet as it's been working okay for me on my iPhone 4S but that's not to say that it is without problems since I know that issues have happened firsthand on my end too. We do appreciate you taking the time to bring this to our attention and I will pass along the report to our Developer in charge of it. 

    We made an announcement for this in our Blog back at the beginning of August this year to let everyone know that an updated version for the iPhone App is undergoing redevelopment. See Below a Copy of the details when you look at our Blog Announcement and scroll down the page a little bit.

     

    JotForm Kitchen Annoucement for Updated iPhone App:

    iPhone App: A brand new iPhone App that is prettier and faster than the old one. 
    jotform iphone app

     

  • Profile Image
    JotForm Support

    Answered by KadeJM on November 06, 2013 at 12:07 PM

    I've gone ahead and passed this along to our Developers so as soon as we know something more about the Progress Status or Release then we will inform you.

  • Profile Image

    Answered by LBerman on November 10, 2013 at 09:34 PM
    My IPad 4S with iOS 7 does not open JotForm at all.
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    JotForm Support

    Answered by Welvin on November 11, 2013 at 01:10 AM

    @LBerman,

    Thanks for reporting but I would suggest posting a separate thread for your issue so we can also escalate that to our developers. You can start a new thread from this link: http://www.jotform.com/answers/answer.php?.

    Thank you.