Address data not going into correct fields

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    Asked on February 07, 2021 at 06:09 PM

    Dear jotform,

    The order of the address data is all mixed up and it is not consistent. I have some cities under street address, some cities under states, and some street addresses under cities...etc. It varies from submission to submission. This seems to have started when you did your update. Please advise. Thank you.

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    Answered on February 07, 2021 at 10:55 PM


    I have cloned the form, and add test submissions data, the address widget passed the correct values as entered on the form. Unfortunately, I can't replicate the issue.


    For now I have cleared your form cache.

    Could you kindly share us the submission IDs of the incorrect addresses, so that we can further check it on our side?