What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    what are submissions?

    Asked by jordan on November 06, 2013 at 11:42 AM

    Hi.

    So the free account allows up to 10 'submissions'.

    Are submissiions the same as responses? What excactly are submissions?

    Thanks!

  • Profile Image
    JotForm Support

    Answered by ardy0689 on November 06, 2013 at 12:03 PM

    Hello Jordan. Thanks for taking an interest on JotForm and for posting your inquiry.

    A Free account has this privileges:

    100 Monthly Submissions
    10 Monthly SSL Submissions
    10 Monthly Payment Submissions
    100 MB of storage space
    1 Sub-User slot
    Unlimited forms and reports

    Submissions happen when user filled up your created form and then chooses to click the Submit button. It is when you will receive that submission entry and you can see that from the Submission page assuming that the form has submission entries already.

     

    There are different kinds of Submissions.

    Normal submissions(100 monthly limit) = This refers to unsecured forms using the "https://www.jotform.com/forms/1234567890"  link

    SSL submissions(10 monthly limit)  = This refers to secured forms using the "https://secured.jotform.com/forms/1234567890"

    Payment Submissions(10 monthly limit) = Only happens when your form has Payment integrations such as Strip Integration or Paypal Integration. Example forms are order forms, subscription forms and paid membership forms.

    These submissions have monthly limits. They will always reset every 1st day of each month.

    If you need further inquiries. Please do not hesitate to reach us again here on the forum.

    Regards.

  • Profile Image

    Answered by jordan on November 14, 2013 at 12:47 PM
    Thanks for your response.
    How is a user notified when the 100 submission limit has been reached?
  • Profile Image
    JotForm Support

    Answered by Welvin on November 14, 2013 at 02:08 PM

    Hi,

    You will be notified when you reach 90 percent of your submission limit. If you will reach any of the monthly limit mentioned by my colleague, your forms will be disabled, and it will be invisible from your website (if you have it embedded). No one would be able to submit to your forms.

    Thanks