Forgot password

  • Profile Image
    Michelle 
    Asked on February 07, 2021 at 11:43 PM

    I have requested a password reset email several times and I have not gotten one yet.

  • Profile Image
    tommy
    Answered on February 08, 2021 at 03:29 AM

    Hello,

    As per your request, I have sent password reset mail to your email address. Please make sure you have also checked your spam folder. Please send us a screenshot of the issue. If you do not know how to send a screenshot to the support forum, please visit this guide.

    If you did not receive an email from Jotform, you can also try to reset it by yourself.

    To reset your password;

    1- On the Jotform website, click on the Login button

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    2- Click on the Forgot Password button under sign in section

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    3- Write down your email address or username and click the Send Reset Instructions

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    You will receive a password reset email from JotForm. You can follow and reset your password from that email.

    If you require any further assistance feel free to let us know.