Forgot password

  • Michelle
    Asked on February 7, 2021 at 11:43 PM

    I have requested a password reset email several times and I have not gotten one yet.

  • Tommy JotForm Support
    Replied on February 8, 2021 at 3:29 AM

    Hello,

    As per your request, I have sent password reset mail to your email address. Please make sure you have also checked your spam folder. Please send us a screenshot of the issue. If you do not know how to send a screenshot to the support forum, please visit this guide.

    If you did not receive an email from JotForm, you can also try to reset it by yourself.

    To reset your password;

    1- On the JotForm website, click on the Login button

    1606137750 5fbbb796aadb3  Screenshot 10

    2- Click on the Forgot Password button under sign in section

    1606138183 5fbbb94757367 1 Screenshot 21

    3- Write down your email address or username and click the Send Reset Instructions

    1606138200 5fbbb95824b03 Ekran Resmi 202 Screenshot 32

    You will receive a password reset email from JotForm. You can follow and reset your password from that email.

    If you require any further assistance feel free to let us know.