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    mY FORMS DO NOT SHOW UP WHEN USING IE... HELP!

    Asked by getheardbeseen on June 04, 2011 at 03:10 AM

    My forms do not show up when using IE. I had to setup a link so it would open another browser tab and be filled and submitted there. my site uses 2 of your forms. One on the submit page and the other on the contact us page.

    Please help!

     

    My site is

    www.GetHeard.net

    Thanks

    Page URL:
    www.getheard.net

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    JotForm Support

    Answered by liyam on June 04, 2011 at 06:24 AM

    Hello getheardbeseen,

    Thank you for posting your inquiry.

    I have looked into your code and it seems that it's more of an issue about your code and not about the form.

    In your source code, I noticed that you have the param name wmode tag within your <object> tag but you do not have the wmode="" property inside your object tag.  I'm not actually sure if this will fix your problem but it's worth a try.  You can also try setting it to transparent instead of opaque, since the issue is that the whole flash layer is on top of your form that's why it's not showing up.

    Please let us know of the result.  If it did not solve the issue, I would like to help you more in fixing this.

    Thanks,

    Liyam

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    Answered by getheardbeseen on June 04, 2011 at 11:54 AM

    Hi no it didnt work. I copied the code directly from your site i did not edit it at all

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    JotForm Support

    Answered by liyam on June 04, 2011 at 03:17 PM

    Hello again getheardbeseen,

    As I have looked further... I can't seem to understand why the form in anyway is not loading at all when viewed in IE.  I'm pretty sure that there is something in your code there that's keeping it off from being posted.  Can you try dismantling each tag until you get to see what's wrong? 

    Just wondering.  Are you using any type of CMS on your website?

    Thanks,

    Liyam

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    JotForm Support

    Answered by NeilVicente on June 04, 2011 at 04:29 PM

    Hello,

    I noticed that you used Embed <> codes to insert your form. Can you try using iframe codes instead?

    To get your form's iframe embed codes

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the succeeding screen

     

    Let me know if this helps or not. We'll find another way to fix that issue if it still persists.


    Neil