Problem with collaborators on my jotform

  • andrejseter
    Asked on February 8, 2021 at 2:56 AM

    Dear,
    we have a problem with our form on your website. When somebody is putting in the table a new information, after refresh, the information that was entered by any one of the collaborators disappear. What could be the problem?

    I was able to see my collaborator entering information, I also saw what he entered, but when he refreshed the page, it just disappeared. I am sending you a photo where it is clearly showed that he entered "test" article, but after the refresh of the page from his side, everything disappeared.
    Best,
    Andrej

    1612770928 6020ee70bdd78  Screenshot 10

  • Vick_W Jotform Support
    Replied on February 8, 2021 at 5:23 AM

    Hi Andrej,

    Could you please add me as a collaborator to your table? So we can test the same to replicate the issue you are facing.

    vick@jotform.com

    Looking forward to your reply.

    Thanks

  • andrejseter
    Replied on February 8, 2021 at 10:44 AM
    Hello.
    We figured it out. It was problem that our table was sorted by date. For entered fields that didnt have date field filled out, it just didnt show that coloumns. As soon as we entered date, it showed those columns and when we sorted columns by name, it showed all of them. :)
    Best,
    Andrej

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