Problem in Jot for accessibility

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    gsm1973
    Asked on February 08, 2021 at 05:13 AM

    we have already paid 5 dollars towards the upgradation fees. However it is showing that we have viewed 2154 against 1000.

    However we have not done 2154 views. Please Clarify how it is working.

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    Lorenz_A
    Answered on February 08, 2021 at 06:44 AM

    Greetings,

    I did check your account, and it does seem you have exceeded the number of times your forms can be viewed. If your form is embedded on a website, please take note that each time someone loads your page the form would load and that would be count as a form view.

    For more information, kindly check this page: https://www.jotform.com/help/355-form-view-limits-what-is-it-all-about

    I hope this helps. Let us know if you have other questions.