Please cancel our subscription

  • Profile Image
    Asked on February 08, 2021 at 09:24 AM

    Hi Jotform,

    Please can you cancel our subscription with yourselves. We no longer have access to log in details and are reviewing all subscriptions. We will re-subscribe if we need your services still and create a new account.

    Please reply to let us know how to go forward.

    Many thanks,


  • Profile Image
    Answered on February 08, 2021 at 10:12 AM

    Hello Patrick,

    I believe you are referring to the account Lange_Ansgar. I've canceled the subscription for you. The account will be downgraded to the free plan on March 08, 2021, which is the expiry of its last payment.

    Thank you for doing business with JotForm.