Form Builder: "Working Offline" is not working/ reconnecting

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    nexusadmin
    Asked on February 08, 2021 at 10:00 AM

    I am currently in the process of creating a form. My wifi cut out for a while but has now come back on but the form is still saying that it is working offline and will not save my progress. Is there a way for me to save it and bring it back online? I don't want to lose the conditions that I've set up if possible.

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    Nik_M
    Answered on February 08, 2021 at 10:58 AM

    Apologize for the inconvenience this may have caused.

    I made a few tests and it seems that the Form Builder will not save changed that were made in Offline mode, as it is not reconnecting once you come back online. I'm afraid that the conditions you created will not be saved, and you will need to recreate them.

    I will report this issue to our developers. If there is any update, we will inform you here.

    Also, please provide us a link of the form you were working on.

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    Nik_M
    Answered on February 09, 2021 at 04:21 PM

    Our developers informed me the that issue is resolved. The changes made while working offline will now be saved once you reconnect to the internet.

    Please test it again, and let us know if there are issues.