Is there something that needs to be done to alleviate this from happening?

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    Asked on February 08, 2021 at 10:20 AM

    We have been experiencing this issue quite a bit.


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    Answered on February 08, 2021 at 11:25 AM

    Thank you for reaching support,

    Apologies for the inconvenience, we have recently received reports from our developers that there was some backend issue and that they have fixed it.

    Do as of right now, do you still experience the issue?

    I will also notify our developers and will update you as soon as I get a reply.

    Thank you for your patience.

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    Answered on February 08, 2021 at 11:34 AM

    I am experiencing this issue too. I am utilizing Jotform for COVID vaccines so I need this fixed ASAP! What do I need to do? I have submitted a ticket and a tweet, but no response

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    Answered on February 08, 2021 at 01:50 PM

    Hi @JCHD_Marketing,

    Since this is a duplicate ticket we will be handling your issue here: