unable to access HIPAA forms

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    NewProgressPsychiatry
    Asked on February 08, 2021 at 11:34 AM
    Hello, we are having this issue as well. Not only myself, but also my clients are unable to access our forms. Earlier in the day I was able to get into some of my forms, but not all.
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    Richie_P
    Answered on February 08, 2021 at 11:36 AM

    We do apologize for the inconvenience.

    I have checked your forms and it seems to be working at my end.

    1612802151_60216867c0038_1.png

    Can you please try clearing your browser's cache and view the form again?

    If the issue persists, kindly share a screenshot of the error and may we know the web browser you're using.

    Looking forward for your response.

  • Profile Image
    Kiran
    Answered on February 08, 2021 at 11:54 AM

    We are sorry for the inconvenience this may have caused. We had an unexpected and extraordinary load that caused the issue. Our backend team has already fixed the issue and the forms should be working fine. Please check again and let us know if you still notice any further issue. We will be happy to take a look again.

    Thank you!